Shipping Policy
Last updated: June 2026
Where We Ship
Underline currently ships to all cities and towns across Pakistan only. We do not offer international shipping at this time.
Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes
LocationEstimated DeliveryMajor cities (Karachi, Lahore, Islamabad)2–4 business daysOther cities and towns4–7 business daysRemote areas7–10 business days
Delivery times are estimates and may vary due to courier delays, weather, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order weight.
- Free shipping may be available on orders above a certain amount — check our website for current promotions.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this to track your order through our courier partner's website.
Incorrect Address
Please ensure your shipping address is accurate at the time of placing the order. Underline is not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at with your order number and photos (if applicable).